There are two aspects to your window installation project, the product and the service. Builder Stock Windows partners with only industry leading window manufacturers that are proven with over a half century of window innovation and continuous quality enhancements. We will explain to you the differences to look for when comparing the windows you are buying from us to anyone else. We deal direct with the manufacturer which eliminates a middle man (distributor) therefore providing our customers better manufacturer support for your initial order and any necessary warranty claims down the road. We couple that with our commitment to superior customer service through our sales team and our installation team. Our installation staff averages about 20 years in the field and they are experts with both new construction and window replacement.
Group: Installation FAQ
Who is responsible for removing the old windows from your property? Many cities charge dump fees.
Builder Stock Windows will remove and properly dispose the old windows as part of the cost for the project.
Will there be any delivery charges for the windows?
Builder Stock Windows will take care of delivery and the associated costs for delivery of the windows from the manufacturer to the job site.
Will I need to be home during the window replacement?
We prefer that someone responsible for your home be there. It is helpful to resolve any issues should they arise. Only you can make decisions that will affect the final results.
If the weather changes during my window installation will my home be exposed to water intrusion?
Typically, we only have two openings at a time without windows installed. We keep a watchful eye on the weather and will adjust our methods accordingly.